Privacy Policy

BIG HOURS ENTERPRISES
Effective Date: May 11, 2026

At BIG HOURS ENTERPRISES, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our e-commerce website selling perfumes and fragrance products.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name
  • Phone Number
  • Email Address
  • Shipping & Billing Address
  • Payment Information
  • Order Details & Purchase History
  • IP Address & Device Information
  • Browser & Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and tracking updates
  • Improve website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Share promotional offers, discounts, and updates (only if subscribed)

3. Payment Security

All online payments are processed through secure and trusted payment gateways. We do not store your debit/credit card details on our servers.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Your information may only be shared with:

  • Delivery & logistics partners
  • Payment gateway providers
  • Marketing or analytics tools used for website improvement
  • Government or legal authorities when required by law

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve browsing experience
  • Remember cart and login details
  • Analyze website traffic and performance
  • Show relevant advertisements

You can disable cookies through your browser settings anytime.

6. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information
  • Opt out of marketing communications anytime

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

9. Changes to This Policy

BIG HOURS ENTERPRISES reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

BIG HOURS ENTERPRISES
📧 Email: hello@bighours.com
📞 Phone: 9079931513
🌐 Website: www.bighours.com